Accepted Forms of Payment

Cash and all major credit cards accepted.
Gratuities/ tipping: It is customary in our industry, for you to tip 15, 18 or 20% of the regular treatment value. Our system does an automatic 15% gratuities charge and those clients that have no specify a gratuity amount.
Gratuities charged on promotional or discounted services: Such as package, series, or spa parties. Is calculated on the menu value of the treatment.
Scheduling Policies: Call us to schedule, one week to your desire date. We will be able to give you an appointment sooner if someone has rescheduled. We require a minimum of 24 hours cancellation notice, or service booked will be charged a $50 late cancellation fee.

Promotional Policies

Offer will be expired 1 year from purchased date. No Substitutions. Not valid with prior purchases.
May not be combined with other offers or discounts. Promotions, sales or other discounts cannot be combined with Spa Finder, Spa Wish or any other third-party gift cards or certificates for Specials.
They are accepted for regularly priced services only, up to $100 per person per visit. Other restrictions may apply. Gratuities / Tipping in a promotional service: “It is customary in our industry, for a client to tip 18 to 20% of the regular treatment value and not the discounted price”.
Promotional purchases: May transfer to another individual. There is no refund.

Refund Policies

Spa services: Once services are rendered refunds do not apply.
Gift certificates: May be transferred to another person, no refund on gift certificates.
Retail products: Full refund available, 3 days from purchased date, provided that products have not been used. Product exchange is always available for clients preferring another product, within 10 days of purchase.

Discounts and Free Services When Cancelling  Memberships, Series and Package

May be transferred not refundable.

Spa packages take preparation, product and equipment ordering and additional personnel.  A ten-day cancellation is required. If you find that you are unable to keep your appointment, or if any of your guests will not be participating, please call the Spa 10 days prior to your scheduled time. All late cancellations or no-show reservations will be charged a 50% of the menu price value fee, per appointment booked being cancelled. When cancelling a package, series, or membership services used will be billed back at regular menu price. Free services will be lost.